Owners Association Manager duties

RERA expects that an additional resolution for Joint Property (Common Property; Joint Ownership) will issue in Quarter 3 2018. This will provide information to guide Owners Associations, Boards of Owners Associations and licensed Association Managers in the day-to-day management aspects of Owners Associations. Detailed guidelines will be published on the website at that time.

The Resolution describes the appointment of an association manager by the owners’ association or the Board of the Association and sets out the functions of the Association Manager. These duties are expected to include:

1. work with the Association Board to develop strategies for the management of the Common Areas;

2. implement strategies, programs and plans set by the Board;

3. represent the Owners Association and the Board before relevant authorities;

4. facilitate meetings of the Board and the Owners Association;

5. provide the full range of administrative and secretarial services to the Board and the Owners Association;

6. facilitate the Owners Association exercising its functions and powers;

7. arrange for tenders and facilitate the entry into contracts on behalf of the Owners Association;

8. supervise the performance of contractors and suppliers to the Owners Association and report to the Board or General Assembly;

9. prepare annual budgets for the approval of the Board;

10. address queries and complaints of the Owners;

11. ensure all proposed Works are compliant and supervise such Works;

12. process insurance claims;

13. supervise legal proceedings including any proceedings under Article 68 (b) of the Law;

14. undertake basic credit control processes;

15. collect, update and safeguard all information of the Owners Association including a roll of all Owners and their addresses.

An association Manager must be independent of the developer or any owner in the Joint Property, follow lawful instructions of the Owners Association or Board, disclose to the Board or the General Assembly any conflicts of interest and act honestly, fairly and transparently in all dealings including with the Board and owners.

In all circumstances the association manager shall owe a duty to the Authority to provide information concerning the Board and the owner association and what the Authority may direct from time to time and may not delegate its obligations pursuant to this article.